Hi! I'm Andrea
I bring over 20 years of experience in global hospitality and service environments, including luxury hotel brands and international aviation. These roles gave me a strong foundation in operational excellence and guest expectations—while also showing me that when people feel unseen or undervalued, engagement and performance inevitably decline.
Living and working across Africa for the past 15 years profoundly shaped my understanding of wellbeing and human behaviour. Time spent in a remote village early on challenged many Western assumptions about success and happiness, and deepened my respect for resilience, purpose, and the human spirit.
For the past 10 years, I've focused on coaching and human development as a certified Holistic Health Coach and Neuro-Linguistic Programming Practitioner, as well as co-founding an online platform providing mental health services.
This work strengthened my understanding of how mindset, emotional wellbeing, and behaviour directly influence confidence, communication, and performance at work.
Today, as a Hospitality Wellness Consultant, I bring together hospitality expertise, behavioural insight, and a deep connection to life and work in Africa to support lodge owners and managers in valuing their people by helping individuals value themselves. When this happens, teams thrive, retention improves, and service quality naturally rises.
Everything I do is grounded in professionalism, experience, and genuine care for the people behind the service—because staff engagement, satisfaction, and pride in their work directly shapes the overall guest experience.
